Terms of Service

Welcome to Enable Living Supports Pty Ltd ("we," "us," or "our") website. By accessing or using our website, you ("user" or "you") agree to be bound by these Terms of Service ("Terms") as set forth below. Please read these Terms carefully before using our website.

1. Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

2. Description of Services

(a) Enable Living Supports Pty Ltd is a registered National Disability Insurance Scheme (NDIS) service provider operating throughout Victoria and New South Wales. Our website provides information about our disability support services, including but not limited to Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), support coordination, personal care, community participation, capacity building, accommodation services, eligibility criteria, pricing, and contact information.

(b) The information provided on our website is for general informational purposes only and should not be considered professional, medical, legal or financial advice. You should consult with appropriately qualified professionals for advice specific to your circumstances.

3. User Obligations

(a) Eligibility: Our website is intended for individuals seeking information regarding our disability support services, their family members, carers, guardians, support coordinators and other authorised representatives. By using our website, you represent and warrant that you are at least 18 years old or are accessing the website under the supervision of a parent, guardian or authorised representative, and that you have the legal capacity to enter into these Terms.

(b) Accurate Information: You agree to provide accurate, complete and up-to-date information when using our website, including when submitting enquiries, referrals, requests for services or any other form of communication.

(c) Prohibited Conduct: You agree not to engage in any conduct that may interfere with or disrupt the operation of our website. This includes but is not limited to:

• Attempting to gain unauthorised access to our website or its systems;
• Engaging in any form of data mining, scraping or harvesting;
• Uploading or transmitting any viruses, malware or harmful code; and
• Engaging in any activity that violates applicable laws or regulations.

4. Privacy and Data Protection

(a) Privacy Policy: We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, store and disclose your personal information. By using our website, you consent to our collection and use of your personal information as described in our Privacy Policy.

(b) Data Security: We implement reasonable security measures to protect your personal information. However, we cannot guarantee the absolute security of your data and are not liable for any unauthorised access to or use of your information.

5. Intellectual Property

(a) Ownership: All content, including text, graphics, logos, images, audio clips, video clips, software and other materials available on our website are owned by us or our licensors and are protected by applicable intellectual property laws.

(b) Use of Content: You may access and view the content on our website for your personal, non-commercial use only. You are not permitted to reproduce, distribute, modify, transmit or otherwise use any content from our website without our prior written consent.

6. Limitation of Liability

(a) To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, special or punitive damages arising out of or in connection with your use of or inability to use our website or the information contained on it.

(b) Our liability for any breach of these Terms shall be limited to the extent permitted by applicable laws.

7. Third-Party Websites and Services

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies or practices of any third-party websites. Your use of any third-party websites is at your own risk.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

9. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at info@enablesupports.au or by telephone on 1800 227 311

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.